Source note · DTMF methods and interoperability failures
Genesys Cloud external (BYOC) trunks offer three DTMF methods: RTP Events (default, RFC 2833/4733), In-band Audio, and None.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud BYOC external trunk
- Subsystem
- trunk DTMF settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- External trunk settings — Genesys · tier 2 current vendor documentation · DTMF settings > DTMF Method
Cite this note
APA
WarmTransfer. (2026, September 24). DTMF methods and interoperability failures: source note dtmf-interop-genesys-dtmf-method-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/dtmf-interop-genesys-dtmf-method-options
BibTeX
@misc{warmtransfer-claim-dtmf-interop-genesys-dtmf-method-options,
title = {DTMF methods and interoperability failures: source note dtmf-interop-genesys-dtmf-method-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dtmf-interop-genesys-dtmf-method-options},
note = {Source note dtmf-interop-genesys-dtmf-method-options, checked 2026-09-24}
}