Cisco's CUBE DTMF technote (updated May 2023) states that Unified CM does not support SIP INFO for DTMF.

Checked 2026-09-24

SIP INFO is not supported by Unified CM
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
SIP trunk DTMF
Deployment
on-premises
Region
not restricted
Release range
as of technote update 2023-05-15; not re-verified for CUCM 15
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). DTMF methods and interoperability failures: source note dtmf-interop-cucm-no-sip-info. WarmTransfer. https://warmtransfer.net/knowledge/claims/dtmf-interop-cucm-no-sip-info

BibTeX

@misc{warmtransfer-claim-dtmf-interop-cucm-no-sip-info,
  title  = {DTMF methods and interoperability failures: source note dtmf-interop-cucm-no-sip-info},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dtmf-interop-cucm-no-sip-info},
  note   = {Source note dtmf-interop-cucm-no-sip-info, checked 2026-09-24}
}

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