When a call router is configured with a secret, Dialpad sends a signed JWT payload to the routing endpoint instead of raw JSON.

Checked 2026-09-24

Vendor
Dialpad
Product
Dialpad API call routers
Subsystem
call routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Dialpad platform and AI features: source note dialpad-platform-call-router-signed-jwt. WarmTransfer. https://warmtransfer.net/knowledge/claims/dialpad-platform-call-router-signed-jwt

BibTeX

@misc{warmtransfer-claim-dialpad-platform-call-router-signed-jwt,
  title  = {Dialpad platform and AI features: source note dialpad-platform-call-router-signed-jwt},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/dialpad-platform-call-router-signed-jwt},
  note   = {Source note dialpad-platform-call-router-signed-jwt, checked 2026-09-24}
}

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