Within a Webex Calling route group, calls are distributed randomly among trunks of the same priority and fall back to lower-priority trunks only when the higher-priority trunks are unavailable.
Checked 2026-09-25
Calls are distributed randomly among trunks with the same priority.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- premises routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Route groups section; trunk priority example
Cite this note
APA
WarmTransfer. (2026, September 25). Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-wxc-route-group-priority. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-migration-wxc-route-group-priority
BibTeX
@misc{warmtransfer-claim-dial-plan-migration-wxc-route-group-priority,
title = {Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-wxc-route-group-priority},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-migration-wxc-route-group-priority},
note = {Source note dial-plan-migration-wxc-route-group-priority, checked 2026-09-25}
}