Microsoft cautions that configuring the global (org-wide default) online voice routing policy makes every voice-enabled user inherit it, which can unintentionally route Calling Plan and Operator Connect users' PSTN calls to a Direct Routing trunk.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Voice routing policy considerations; Caution item 1
Cite this note
APA
WarmTransfer. (2026, September 25). Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-teams-global-vrp-caution. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-migration-teams-global-vrp-caution
BibTeX
@misc{warmtransfer-claim-dial-plan-migration-teams-global-vrp-caution,
title = {Migrating a Unified CM dial plan to Webex Calling or Teams: source note dial-plan-migration-teams-global-vrp-caution},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-migration-teams-global-vrp-caution},
note = {Source note dial-plan-migration-teams-global-vrp-caution, checked 2026-09-25}
}