Source note · Enterprise dial plan design and normalization
Teams voice routes are tried in priority order, but the SBCs within a single voice route are tried in random order.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 1: Voice routing with one PSTN usage
Cite this note
APA
WarmTransfer. (2026, September 23). Enterprise dial plan design and normalization: source note dial-plan-design-teams-sbc-random-in-route. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-sbc-random-in-route
BibTeX
@misc{warmtransfer-claim-dial-plan-design-teams-sbc-random-in-route,
title = {Enterprise dial plan design and normalization: source note dial-plan-design-teams-sbc-random-in-route},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-sbc-random-in-route},
note = {Source note dial-plan-design-teams-sbc-random-in-route, checked 2026-09-23}
}