Source note · Enterprise dial plan design and normalization
When a called number carries an extension (for example +1425XXXXXXX;ext=YYY), Teams voice route number patterns are matched only against the number without the extension.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Voice routing policy considerations, Caution item 2
Cite this note
APA
WarmTransfer. (2026, September 23). Enterprise dial plan design and normalization: source note dial-plan-design-teams-route-ext-ignored. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-route-ext-ignored
BibTeX
@misc{warmtransfer-claim-dial-plan-design-teams-route-ext-ignored,
title = {Enterprise dial plan design and normalization: source note dial-plan-design-teams-route-ext-ignored},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-route-ext-ignored},
note = {Source note dial-plan-design-teams-route-ext-ignored, checked 2026-09-23}
}