Source note · Enterprise dial plan design and normalization
If a Teams user is assigned a number with an extension, an inbound called number must include that extension for reverse number lookup to match. Otherwise the call fails or follows unassigned number routing if configured.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- reverse number lookup
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Microsoft Teams Dial plans for phone call routing — Microsoft · tier 2 current vendor documentation · Number lookup for inbound calls
Cite this note
APA
WarmTransfer. (2026, September 23). Enterprise dial plan design and normalization: source note dial-plan-design-teams-rnl-extension-must-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-rnl-extension-must-match
BibTeX
@misc{warmtransfer-claim-dial-plan-design-teams-rnl-extension-must-match,
title = {Enterprise dial plan design and normalization: source note dial-plan-design-teams-rnl-extension-must-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-rnl-extension-must-match},
note = {Source note dial-plan-design-teams-rnl-extension-must-match, checked 2026-09-23}
}