Source note · Enterprise dial plan design and normalization
PSTN usages in a Teams online voice routing policy are evaluated in order. If a match is found in one usage, later usages are never evaluated.
Checked 2026-09-23
The usages are applied in order, and if a match is found in the first usage, then other usages are never evaluated.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 2: Voice routing with multiple PSTN usages, Note
Cite this note
APA
WarmTransfer. (2026, September 23). Enterprise dial plan design and normalization: source note dial-plan-design-teams-pstn-usage-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-pstn-usage-order
BibTeX
@misc{warmtransfer-claim-dial-plan-design-teams-pstn-usage-order,
title = {Enterprise dial plan design and normalization: source note dial-plan-design-teams-pstn-usage-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-pstn-usage-order},
note = {Source note dial-plan-design-teams-pstn-usage-order, checked 2026-09-23}
}