Source note · Enterprise dial plan design and normalization
For a Teams user with a Calling Plan license and an assigned online voice routing policy, a number that matches a policy pattern goes out through Direct Routing, and a number that matches nothing goes out through Calling Plan. For a Teams Phone-only user, an unmatched call is dropped.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Voice routing policy considerations; Example 1 Note
Cite this note
APA
WarmTransfer. (2026, September 23). Enterprise dial plan design and normalization: source note dial-plan-design-teams-calling-plan-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-calling-plan-fallback
BibTeX
@misc{warmtransfer-claim-dial-plan-design-teams-calling-plan-fallback,
title = {Enterprise dial plan design and normalization: source note dial-plan-design-teams-calling-plan-fallback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/dial-plan-design-teams-calling-plan-fallback},
note = {Source note dial-plan-design-teams-calling-plan-fallback, checked 2026-09-23}
}