Source note · Setting up courtesy callback in Unified CVP
After upgrading CVP from 12.x to 15.0(1), if 'Allow unmatched Dialed Numbers' is checked, uncheck and save it, re-check and save it on the Courtesy Callback page, then restart the CVP Reporting Server.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- upgrade
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.x to 15.0(1) upgrade
- Checked
- 2026-10-01
Sources
- Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Upgrade Unified CVP — Cisco Systems · tier 2 current vendor documentation · Postupgrade Tasks > Synchronize Unified CVP Property for Courtesy Callback
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-post-upgrade-resync. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-post-upgrade-resync
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-post-upgrade-resync,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-post-upgrade-resync},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-post-upgrade-resync},
note = {Source note cvp-courtesy-callback-setup-post-upgrade-resync, checked 2026-10-01}
}