In Packaged CCE 15.0(1), the Courtesy Callback Call Studio applications are deployed to the VXML Server from Unified CCE Administration under Overview > Call Settings > IVR Settings > File Transfers.

Checked 2026-10-01

Vendor
Cisco
Product
Packaged Contact Center Enterprise
Subsystem
administration
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-file-transfers. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-file-transfers

BibTeX

@misc{warmtransfer-claim-cvp-courtesy-callback-setup-pcce-file-transfers,
  title  = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-pcce-file-transfers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-pcce-file-transfers},
  note   = {Source note cvp-courtesy-callback-setup-pcce-file-transfers, checked 2026-10-01}
}

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