Source note · Setting up courtesy callback in Unified CVP
After importing the Courtesy Callback projects into Call Studio, each project's Default Audio Path URI must be updated with the media server's IP address and port.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- call-studio
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Packaged Contact Center Enterprise Features Guide, Release 15.0(1) - Courtesy Callback — Cisco Systems · tier 2 current vendor documentation · Initial Setup > Configure Call Studio Scripts for Courtesy Callback
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-default-audio-path-uri. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-default-audio-path-uri
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-default-audio-path-uri,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-default-audio-path-uri},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-default-audio-path-uri},
note = {Source note cvp-courtesy-callback-setup-default-audio-path-uri, checked 2026-10-01}
}