Source note · Setting up courtesy callback in Unified CVP
Cisco's sample ingress configuration binds the cvp-survivability service to an incoming POTS dial peer for the called number and adds an outgoing POTS dial peer for the PSTN destinations used by callbacks.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- ingress-gateway
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Packaged Contact Center Enterprise Features Guide, Release 15.0(1) - Courtesy Callback — Cisco Systems · tier 2 current vendor documentation · Initial Setup > Configure the Ingress Gateway (sample dial-peer voice 978555 pots and 978554 pots)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers
BibTeX
@misc{warmtransfer-claim-cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers,
title = {Setting up courtesy callback in Unified CVP: source note cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers},
note = {Source note cvp-courtesy-callback-setup-ccb-sample-ios-dial-peers, checked 2026-10-01}
}