Source note · Setting up a CVP comprehensive call flow in UCCE
Per a CVP 12.5 technote, the Call Server diagnostic page at https://<callserver>:8000/cvp/diag should show the SIP, ICM and IVR states as In Service.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- Call Server diagnostics
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 per technote; not restated for 15.0(1)
- Checked
- 2026-09-30
Sources
- Configure and Troubleshoot CVP SIP Heartbeats — Cisco Systems · tier 2 current vendor documentation · Verify section, diagnostic page
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-diag-in-service. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-diag-in-service
BibTeX
@misc{warmtransfer-claim-cvp-comprehensive-call-flow-setup-diag-in-service,
title = {Setting up a CVP comprehensive call flow in UCCE: source note cvp-comprehensive-call-flow-setup-diag-in-service},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-comprehensive-call-flow-setup-diag-in-service},
note = {Source note cvp-comprehensive-call-flow-setup-diag-in-service, checked 2026-09-30}
}