Source note · Troubleshooting UCCE and CVP call failures
For SendToVRU to work, the VRU label length must match the Maximum Length of DNIS configured on CVP.
Checked 2026-10-02
The label length must match the "MAX length of DNIS" configuration on the CVP.
- Vendor
- Cisco
- Product
- Unified CVP
- Subsystem
- VRU leg / network VRU label
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CVP 9.0(1) as documented in technote 116178
- Checked
- 2026-10-02
Sources
- CVP "Send to VRU" and "Run Ext Script" Failures — Cisco Systems · tier 2 current vendor documentation · Critical configuration requirements (label configuration)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-vru-label-dnis-length. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-vru-label-dnis-length
BibTeX
@misc{warmtransfer-claim-cvp-call-failures-troubleshooting-vru-label-dnis-length,
title = {Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-vru-label-dnis-length},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-vru-label-dnis-length},
note = {Source note cvp-call-failures-troubleshooting-vru-label-dnis-length, checked 2026-10-02}
}