Source note · Troubleshooting UCCE and CVP call failures
A server group can send heartbeats only to the endpoints defined in it.
Checked 2026-10-02
A Server Group can only send heartbeats to endpoints defined in it.
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- CVP high availability design
- Deployment
- on-premises
- Region
- not restricted
- Release range
- UCCE 15.0(1)
- Checked
- 2026-10-02
Sources
- Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - High Availability and Network Design — Cisco Systems · tier 2 current vendor documentation · Server Groups and CVP High Availability
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-sg-heartbeat-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-sg-heartbeat-scope
BibTeX
@misc{warmtransfer-claim-cvp-call-failures-troubleshooting-sg-heartbeat-scope,
title = {Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-sg-heartbeat-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-sg-heartbeat-scope},
note = {Source note cvp-call-failures-troubleshooting-sg-heartbeat-scope, checked 2026-10-02}
}