Source note · Troubleshooting UCCE and CVP call failures
In the CVP 12.5(1) configuration guide, Heartbeat Timeout defaults to 500 ms with a range of 100 through 3000 ms.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified CVP
- Subsystem
- SIP server groups
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CVP 12.5(1)
- Checked
- 2026-10-02
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1) - System Configuration — Cisco Systems · tier 2 current vendor documentation · Heartbeat Properties Settings table - Heartbeat Timeout (ms)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-hb-timeout-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-hb-timeout-default
BibTeX
@misc{warmtransfer-claim-cvp-call-failures-troubleshooting-hb-timeout-default,
title = {Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-hb-timeout-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-hb-timeout-default},
note = {Source note cvp-call-failures-troubleshooting-hb-timeout-default, checked 2026-10-02}
}