Source note · Troubleshooting UCCE and CVP call failures
CVP 12.5(1) heartbeat defaults are local listen port 5067, SIP method OPTIONS (or PING) and transport UDP (or TCP).
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified CVP
- Subsystem
- SIP server groups
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CVP 12.5(1)
- Checked
- 2026-10-02
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.5(1) - System Configuration — Cisco Systems · tier 2 current vendor documentation · Heartbeat Properties Settings table - Heartbeat Local Listen Port, Heartbeat SIP Method, Heartbeat Transport Type
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-hb-port-method-transport. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-hb-port-method-transport
BibTeX
@misc{warmtransfer-claim-cvp-call-failures-troubleshooting-hb-port-method-transport,
title = {Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-hb-port-method-transport},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-hb-port-method-transport},
note = {Source note cvp-call-failures-troubleshooting-hb-port-method-transport, checked 2026-10-02}
}