Source note · Troubleshooting UCCE and CVP call failures
The router trace 'No NetworkVRU configured for peripheral for VRU capable call on dialed number' means the CVP PG peripheral has no Type 10 network VRU assigned.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- peripheral gateway configuration
- Deployment
- on-premises
- Region
- not restricted
- Release range
- as documented in CVP 9.0(1) technote 116178
- Checked
- 2026-10-02
Sources
- CVP "Send to VRU" and "Run Ext Script" Failures — Cisco Systems · tier 2 current vendor documentation · Issue 1: ICM fails to find VRU label - peripheral gateway missing network VRU
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-err-pg-no-netvru. WarmTransfer. https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-err-pg-no-netvru
BibTeX
@misc{warmtransfer-claim-cvp-call-failures-troubleshooting-err-pg-no-netvru,
title = {Troubleshooting UCCE and CVP call failures: source note cvp-call-failures-troubleshooting-err-pg-no-netvru},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cvp-call-failures-troubleshooting-err-pg-no-netvru},
note = {Source note cvp-call-failures-troubleshooting-err-pg-no-netvru, checked 2026-10-02}
}