Customer Assist bundles the Webex Calling call queue features together with screen pop, a supervisor experience in the Webex app, and real time and historical queue views.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
product-definition
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Calling Customer Assist as a product: claim custassist-bundles-call-queue-features. WarmTransfer. https://warmtransfer.net/knowledge/claims/custassist-bundles-call-queue-features

BibTeX

@misc{warmtransfer-claim-custassist-bundles-call-queue-features,
  title  = {Webex Calling Customer Assist as a product: claim custassist-bundles-call-queue-features},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/custassist-bundles-call-queue-features},
  note   = {Claim custassist-bundles-call-queue-features, verified 2026-09-05}
}

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