Source note · CUCM CDR and CMR field reference
The connect time field holds 0 when the call never connects and the disconnect time field is set even when the call never connects.
Checked 2026-09-15
If the call is never connected, this field stays 0.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- call detail records
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager Release 15 and SUs, CDR Field Descriptions — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · CDR Field Descriptions, dateTimeConnect and dateTimeDisconnect
Cite this note
APA
WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: source note cucmcdr-zero-means-never-connected. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-zero-means-never-connected
BibTeX
@misc{warmtransfer-claim-cucmcdr-zero-means-never-connected,
title = {CUCM CDR and CMR field reference: source note cucmcdr-zero-means-never-connected},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucmcdr-zero-means-never-connected},
note = {Source note cucmcdr-zero-means-never-connected, checked 2026-09-15}
}