Claim record · CUCM CDR and CMR field reference
Only completed calls and failed calls generate call detail and call management records, and Unified CM performs no post-processing on either, so the files are the raw record set and nothing in them has been reconciled.
fact · verified 2026-09-15
Only completed calls and failed calls generate CDRs and CMRs. Unified Communications Manager does not perform any post processing on CDRs or CMRs.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Call detail records
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 12.5(1)
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Call Detail Records Administration Guide for Cisco Unified Communications Manager Release 12.5(1), Call Information Record Types — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call Information Record Types, Cisco Call Detail Records overview
Cite this claim
APA
WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: claim cucmcdr-only-completed-and-failed-calls-generate-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-only-completed-and-failed-calls-generate-records
BibTeX
@misc{warmtransfer-claim-cucmcdr-only-completed-and-failed-calls-generate-records,
title = {CUCM CDR and CMR field reference: claim cucmcdr-only-completed-and-failed-calls-generate-records},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucmcdr-only-completed-and-failed-calls-generate-records},
note = {Claim cucmcdr-only-completed-and-failed-calls-generate-records, verified 2026-09-15}
}