Source note · CUCM CDR and CMR field reference
For on-net call legs Unified CM determines the cause code value and for off-net legs the far-end switch determines it, so a cause on an off-net leg is a foreign network's statement carried through rather than Unified CM's own diagnosis.
Checked 2026-09-15
For On Net call legs, the Unified Communications Manager determines the cause code value. For Off Net call legs, the far-end switch determines the cause code value.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Call detail records
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 12.5(1)
- Checked
- 2026-09-15
Sources
- Call Detail Records Administration Guide for Cisco Unified Communications Manager Release 12.5(1), complete book, Internet Archive capture of 2025-03-23 — Cisco Systems, Inc., served by the Internet Archive · tier 2 current vendor documentation · Call Detail Records chapter, Call Clearing Causes
Cite this note
APA
WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: source note cucmcdr-on-net-and-off-net-causes-have-different-authors. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-on-net-and-off-net-causes-have-different-authors
BibTeX
@misc{warmtransfer-claim-cucmcdr-on-net-and-off-net-causes-have-different-authors,
title = {CUCM CDR and CMR field reference: source note cucmcdr-on-net-and-off-net-causes-have-different-authors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucmcdr-on-net-and-off-net-causes-have-different-authors},
note = {Source note cucmcdr-on-net-and-off-net-causes-have-different-authors, checked 2026-09-15}
}