The duration field is the difference between the connect time and the disconnect time in seconds and so measures connected time rather than the life of the call.

Checked 2026-09-15

Identifies the difference between the Connect Time and Disconnect Time. This field specifies the time that the call remains connected, in seconds.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
call detail records
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: source note cucmcdr-duration-is-connect-to-disconnect. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-duration-is-connect-to-disconnect

BibTeX

@misc{warmtransfer-claim-cucmcdr-duration-is-connect-to-disconnect,
  title  = {CUCM CDR and CMR field reference: source note cucmcdr-duration-is-connect-to-disconnect},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucmcdr-duration-is-connect-to-disconnect},
  note   = {Source note cucmcdr-duration-is-connect-to-disconnect, checked 2026-09-15}
}

Read in context