A call detail record stores the endpoints of a call and its control and routing while a call management record holds diagnostic information about the quality of the streamed audio and more than one management record can exist per detail record.

fact · verified 2026-09-15

CDRs store information about the endpoints of the call and other call control/routing aspects. CMRs contain diagnostic information about the quality of the streamed audio of the call.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
call detail records
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: claim cucmcdr-cdr-and-cmr-are-different-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-cdr-and-cmr-are-different-records

BibTeX

@misc{warmtransfer-claim-cucmcdr-cdr-and-cmr-are-different-records,
  title  = {CUCM CDR and CMR field reference: claim cucmcdr-cdr-and-cmr-are-different-records},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucmcdr-cdr-and-cmr-are-different-records},
  note   = {Claim cucmcdr-cdr-and-cmr-are-different-records, verified 2026-09-15}
}

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