A transferred call in Unified CM generates three call detail records: one for the original call, one for the consultation call, and one for the final transferred call.

Checked 2026-09-15

Calls that are transferred generate multiple CDRs. One CDR exists for the original call, one for the consultation call, and another for the final transferred call.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
Call detail records
Deployment
on-premises
Region
not restricted
Release range
Release 12.5(1)
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: source note cucmcdr-a-transfer-writes-three-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-a-transfer-writes-three-records

BibTeX

@misc{warmtransfer-claim-cucmcdr-a-transfer-writes-three-records,
  title  = {CUCM CDR and CMR field reference: source note cucmcdr-a-transfer-writes-three-records},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucmcdr-a-transfer-writes-three-records},
  note   = {Source note cucmcdr-a-transfer-writes-three-records, checked 2026-09-15}
}

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