Claim record · CUCM CDR and CMR field reference
A transferred call in Unified CM generates three call detail records: one for the original call, one for the consultation call, and one for the final transferred call.
fact · verified 2026-09-15
Calls that are transferred generate multiple CDRs. One CDR exists for the original call, one for the consultation call, and another for the final transferred call.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Call detail records
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 12.5(1)
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Call Detail Records Administration Guide for Cisco Unified Communications Manager Release 12.5(1), complete book, Internet Archive capture of 2025-03-23 — Cisco Systems, Inc., served by the Internet Archive · tier 2 current vendor documentation · Call Detail Records chapter, Transferred Calls, page 124
Cite this claim
APA
WarmTransfer. (2026, September 15). CUCM CDR and CMR field reference: claim cucmcdr-a-transfer-writes-three-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmcdr-a-transfer-writes-three-records
BibTeX
@misc{warmtransfer-claim-cucmcdr-a-transfer-writes-three-records,
title = {CUCM CDR and CMR field reference: claim cucmcdr-a-transfer-writes-three-records},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucmcdr-a-transfer-writes-three-records},
note = {Claim cucmcdr-a-transfer-writes-three-records, verified 2026-09-15}
}