Source note · Connecting Unified CM to RingCentral contact center
RingCX agents can make and receive calls using the integrated softphone, an external phone, or a RingCentral phone.
Checked 2026-09-25
You can make and receive calls using the integrated softphone, an external phone, or RingCentral phone.
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- agent voice connection
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Intro to the RingCX agent interface — RingCentral · tier 2 current vendor documentation · Making and receiving calls
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-ringcx-voice-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-ringcx-voice-options
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-ringcx-voice-options,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-ringcx-voice-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-ringcx-voice-options},
note = {Source note cucm-with-ringcentral-contact-center-ringcx-voice-options, checked 2026-09-25}
}