Softphone is the NICE CXone VoIP product and it can transport CXone calls on the B leg only.

Checked 2026-09-25

Softphone is the NiCE CXone VoIP product. It can transport NiCE CXone calls on the B leg only.
Vendor
NICE
Product
CXone Softphone
Subsystem
agent leg
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-softphone-b-leg-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-softphone-b-leg-only

BibTeX

@misc{warmtransfer-claim-cucm-with-nice-cxone-softphone-b-leg-only,
  title  = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-softphone-b-leg-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-softphone-b-leg-only},
  note   = {Source note cucm-with-nice-cxone-softphone-b-leg-only, checked 2026-09-25}
}

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