CXone Softphone is an installed executable for Windows 10 or Mac that requires MAX integration and administrator enablement.

Checked 2026-09-25

Vendor
NICE
Product
CXone Softphone
Subsystem
agent leg
Deployment
multi-tenant
Region
not restricted
Release range
Softphone 6.5 and Hosted Softphone 6.1 as listed on 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-softphone-app-max. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-softphone-app-max

BibTeX

@misc{warmtransfer-claim-cucm-with-nice-cxone-softphone-app-max,
  title  = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-softphone-app-max},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-softphone-app-max},
  note   = {Source note cucm-with-nice-cxone-softphone-app-max, checked 2026-09-25}
}

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