NICE documents that SIP can be used for voice interactions on the CXone A leg or B leg if the customer has locally installed, SIP-enabled telephony equipment.

disputed · Checked 2026-09-25

You can use SIP for voice interactions on the NiCE CXone A or B leg if you have locally installed, SIP-enabled telephony equipment.
Vendor
NICE
Product
CXone Mpower
Subsystem
voice connectivity
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Status
disputed
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-sip-a-or-b-leg. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-sip-a-or-b-leg

BibTeX

@misc{warmtransfer-claim-cucm-with-nice-cxone-sip-a-or-b-leg,
  title  = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-sip-a-or-b-leg},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-sip-a-or-b-leg},
  note   = {Source note cucm-with-nice-cxone-sip-a-or-b-leg, checked 2026-09-25}
}

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