Source note · Connecting Unified CM to NICE CXone
All inbound voice traffic ends at the session border controller in the NICE CXone environment, and agent-leg connectivity is established at that SBC.
Checked 2026-09-25
It is at the SBC that agent-leg connectivity is established.
- Vendor
- NICE
- Product
- CXone Mpower
- Subsystem
- voice connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Network Diagrams — NICE · tier 2 current vendor documentation · section: Voice Channel
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-sbc-agent-leg. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-sbc-agent-leg
BibTeX
@misc{warmtransfer-claim-cucm-with-nice-cxone-sbc-agent-leg,
title = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-sbc-agent-leg},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-sbc-agent-leg},
note = {Source note cucm-with-nice-cxone-sbc-agent-leg, checked 2026-09-25}
}