Source note · Connecting Unified CM to NICE CXone
NICE states Integrated Softphone is susceptible to latency (jitter) and packet loss, which can cause audio distortion or dropped calls.
Checked 2026-09-25
- Vendor
- NICE
- Product
- CXone Integrated Softphone
- Subsystem
- agent leg
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Telephony in NiCE CXone — NICE · tier 2 current vendor documentation · section: Transport Options > Integrated Softphone
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-isp-jitter-risk. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-isp-jitter-risk
BibTeX
@misc{warmtransfer-claim-cucm-with-nice-cxone-isp-jitter-risk,
title = {Connecting Unified CM to NICE CXone: source note cucm-with-nice-cxone-isp-jitter-risk},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-nice-cxone-isp-jitter-risk},
note = {Source note cucm-with-nice-cxone-isp-jitter-risk, checked 2026-09-25}
}