Source note · Connecting Unified CM to Genesys Cloud CX
The external trunk's User to User Information settings are a UUI Passthrough switch, a header type (x-UserToUser, User-To-User or User-To-User PD Attribute), an encoding format (hex or ascii) and a two-digit hexadecimal protocol discriminator.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- UUI
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- External trunk settings — Genesys · tier 2 current vendor documentation · Protocol: User to User Information (UUI)
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-trunk-uui-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-trunk-uui-options
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-trunk-uui-options,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-trunk-uui-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-trunk-uui-options},
note = {Source note cucm-with-genesys-cloud-trunk-uui-options, checked 2026-09-25}
}