Source note · Connecting Unified CM to Genesys Cloud CX
Genesys recommends TCP over UDP when headers carry large amounts of UUI or custom data, so that messages do not fail by exceeding the maximum transmission unit.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- trunk transport
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Choose a trunk transport protocol — Genesys · tier 2 current vendor documentation · TCP section
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transport-tcp-large-uui. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transport-tcp-large-uui
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-transport-tcp-large-uui,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transport-tcp-large-uui},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transport-tcp-large-uui},
note = {Source note cucm-with-genesys-cloud-transport-tcp-large-uui, checked 2026-09-25}
}