Source note · Connecting Unified CM to Genesys Cloud CX
Both ends of a Genesys Cloud trunk must use the same transport protocol, or the trunk may not function.
Checked 2026-09-25
Both ends of the trunk to use the same protocol. If they are not using the same protocol, the trunk may not function.
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- trunk transport
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Choose a trunk transport protocol — Genesys · tier 2 current vendor documentation · warnings: protocol matching
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transport-both-ends-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transport-both-ends-match
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-transport-both-ends-match,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transport-both-ends-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transport-both-ends-match},
note = {Source note cucm-with-genesys-cloud-transport-both-ends-match, checked 2026-09-25}
}