Source note · Connecting Unified CM to Genesys Cloud CX
The Architect Transfer to Number action transfers an interaction to an external number. Genesys recommends E.164 format and warns that other formats risk carrier errors.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- transfers
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Transfer to Number action — Genesys · tier 2 current vendor documentation · purpose; telephone number input
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transfer-to-number-e164. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transfer-to-number-e164
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-transfer-to-number-e164,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-transfer-to-number-e164},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-transfer-to-number-e164},
note = {Source note cucm-with-genesys-cloud-transfer-to-number-e164, checked 2026-09-25}
}