Source note · Connecting Unified CM to Genesys Cloud CX
For cn-san-validate server to accept Genesys, CUBE must trust the CA that signs the Genesys certificates (Amazon Trust Services on Dynamic Cloud Voice), usually via a trustpoint authenticated with that root.
inferred · Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- SIP TLS
- Deployment
- on-premises
- Region
- not restricted
- Release range
- IOS XE 17.6 onwards
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Cisco Unified Border Element Configuration Guide - Cisco IOS XE 17.6 Onwards - SIP TLS Support — Cisco · tier 2 current vendor documentation · certificate setup: crypto pki authenticate
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-inf-cube-trust-genesys-ca. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-inf-cube-trust-genesys-ca
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-inf-cube-trust-genesys-ca,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-inf-cube-trust-genesys-ca},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-inf-cube-trust-genesys-ca},
note = {Source note cucm-with-genesys-cloud-inf-cube-trust-genesys-ca, checked 2026-09-25}
}