Source note · Connecting Unified CM to Genesys Cloud CX
With the FQDN routing method, the inbound Request-URI puts the dialled number in the user part and the trunk's identifier-based FQDN in the host part, for example sip:+13172222222@myuniqueidentifier.byoc.use1.genesys.cloud.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- inbound SIP routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Carrier requirements for BYOC Cloud — Genesys · tier 2 current vendor documentation · FQDN routing method
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-fqdn-ruri-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-fqdn-ruri-format
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-fqdn-ruri-format,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-fqdn-ruri-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-fqdn-ruri-format},
note = {Source note cucm-with-genesys-cloud-fqdn-ruri-format, checked 2026-09-25}
}