Source note · Connecting Unified CM to Genesys Cloud CX
Community posts report failed CUBE-to-BYOC-Cloud TLS on IOS XE 17.3.x and earlier. In those reports the TLS handshake succeeded but INVITEs timed out.
field report · Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- SIP TLS
- Deployment
- on-premises
- Region
- not restricted
- Release range
- reports from 2021-2024
- Status
- field report
- Checked
- 2026-09-25
Sources
- BYOC Cloud with Cisco CUBE SBC — Genesys Community · tier 5 independent technical research · posts dated June 2021 and January 2023
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-fp-cube-old-ios-tls. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-fp-cube-old-ios-tls
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-fp-cube-old-ios-tls,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-fp-cube-old-ios-tls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-fp-cube-old-ios-tls},
note = {Source note cucm-with-genesys-cloud-fp-cube-old-ios-tls, checked 2026-09-25}
}