Source note · Connecting Unified CM to Genesys Cloud CX
For an encrypted Unified CM SIP trunk, the security profile sets incoming and outgoing transport to TLS (default incoming port 5061), and the trunk's SRTP Allowed check box allows encrypted media.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- SIP trunks
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-25
Sources
- System Configuration Guide for Cisco Unified Communications Manager Release 15 and SUs - Configure Trunks — Cisco · tier 2 current vendor documentation · SIP trunk security profile; SRTP Allowed
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-cucm-trunk-tls-srtp. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-cucm-trunk-tls-srtp
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-cucm-trunk-tls-srtp,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-cucm-trunk-tls-srtp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-cucm-trunk-tls-srtp},
note = {Source note cucm-with-genesys-cloud-cucm-trunk-tls-srtp, checked 2026-09-25}
}