A CUBE dial-peer is bound to a tenant with voice-class sip tenant <tag>. Settings apply in the order dial-peer, then tenant, then global.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified Border Element
Subsystem
tenants
Deployment
on-premises
Region
not restricted
Release range
IOS XE 17.6 onwards
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-cube-tenant-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-cube-tenant-precedence

BibTeX

@misc{warmtransfer-claim-cucm-with-genesys-cloud-cube-tenant-precedence,
  title  = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-cube-tenant-precedence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-cube-tenant-precedence},
  note   = {Source note cucm-with-genesys-cloud-cube-tenant-precedence, checked 2026-09-25}
}

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