Source note · Connecting Unified CM to Genesys Cloud CX
The BYOC Cloud checklist requires ACLs to be configured on both sides of the connection and SIP and media to be allowed through firewalls.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Cloud network
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- BYOC Cloud configuration checklist — Genesys · tier 2 current vendor documentation · network checklist items
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-checklist-acl-firewall. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-checklist-acl-firewall
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-checklist-acl-firewall,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-checklist-acl-firewall},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-checklist-acl-firewall},
note = {Source note cucm-with-genesys-cloud-checklist-acl-firewall, checked 2026-09-25}
}