Source note · Connecting Unified CM to Genesys Cloud CX
On Legacy Cloud Voice, a party connecting to BYOC Cloud needs full Record-Route support as RFC 3261 requires.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- carrier requirements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Carrier requirements for BYOC Cloud — Genesys · tier 2 current vendor documentation · Legacy Cloud Voice platform section
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-carrier-legacy-record-route. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-carrier-legacy-record-route
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-carrier-legacy-record-route,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-carrier-legacy-record-route},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-carrier-legacy-record-route},
note = {Source note cucm-with-genesys-cloud-carrier-legacy-record-route, checked 2026-09-25}
}