Source note · Connecting Unified CM to Five9
Five9 applies Diffserv QoS markings to SIP and RTP it sends toward customer networks but does not mark packets from workstations toward Five9, so the customer must mark that traffic at the workstation or on network equipment.
Checked 2026-09-25
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- network
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Five9 Quality of Service (QoS) Features — Five9 · tier 2 current vendor documentation · Five9 Quality of Service (QoS) Features, body and configuration options
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-qos-marking. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-qos-marking
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-qos-marking,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-qos-marking},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-qos-marking},
note = {Source note cucm-with-five9-qos-marking, checked 2026-09-25}
}