Source note · Connecting Unified CM to Five9
Five9 inbound campaigns receive calls on a DNIS and process them according to the campaign's IVR script, which can route to agents by availability or skill.
Checked 2026-09-25
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- inbound routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Inbound Campaigns (Campaign Admin) — Five9 · tier 2 current vendor documentation · Inbound Campaigns, opening paragraph
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Five9: source note cucm-with-five9-inbound-campaign-dnis. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-five9-inbound-campaign-dnis
BibTeX
@misc{warmtransfer-claim-cucm-with-five9-inbound-campaign-dnis,
title = {Connecting Unified CM to Five9: source note cucm-with-five9-inbound-campaign-dnis},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-five9-inbound-campaign-dnis},
note = {Source note cucm-with-five9-inbound-campaign-dnis, checked 2026-09-25}
}