Source note · Connecting Unified CM to Amazon Connect
The Amazon Connect Transfer to phone number flow block handles voice only, takes chat, task and email contacts down its Error branch, and has Success, Call Failed, Timeout and Error branches.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Flow block in Connect Customer: Transfer to phone number — Amazon Web Services · tier 2 current vendor documentation · Supported channels; Configured block
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-xfer-block-voice-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-xfer-block-voice-only
BibTeX
@misc{warmtransfer-claim-cucm-with-amazon-connect-xfer-block-voice-only,
title = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-xfer-block-voice-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-xfer-block-voice-only},
note = {Source note cucm-with-amazon-connect-xfer-block-voice-only, checked 2026-09-25}
}