The same independent guide says SIP signalling to Amazon Connect over the public internet must use TLS and media must use SRTP.

inferred · Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified Border Element
Subsystem
SIP interconnect
Deployment
hybrid
Region
not restricted
Release range
as of 2026-08-18
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-tls-srtp-internet. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-tls-srtp-internet

BibTeX

@misc{warmtransfer-claim-cucm-with-amazon-connect-tls-srtp-internet,
  title  = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-tls-srtp-internet},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-tls-srtp-internet},
  note   = {Source note cucm-with-amazon-connect-tls-srtp-internet, checked 2026-09-25}
}

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