Source note · Connecting Unified CM to Amazon Connect
On the PSTN return path the only context documented as reaching the Unified CM side is the caller ID; the Transfer to phone number block page documents no field for passing other call data.
inferred · Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Flow block in Connect Customer: Transfer to phone number — Amazon Web Services · tier 2 current vendor documentation · Properties (whole section)
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-pstn-return-context. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-pstn-return-context
BibTeX
@misc{warmtransfer-claim-cucm-with-amazon-connect-pstn-return-context,
title = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-pstn-return-context},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-pstn-return-context},
note = {Source note cucm-with-amazon-connect-pstn-return-context, checked 2026-09-25}
}