Source note · Connecting Unified CM to Amazon Connect
The Unified CM call routing task flow runs translation patterns and transformation patterns, then optional route groups, route lists and route filters, then route patterns.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- call routing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs
- Checked
- 2026-09-25
Sources
- System Configuration Guide for Cisco Unified Communications Manager Release 15 and SUs - Configure Call Routing — Cisco · tier 2 current vendor documentation · Call Routing Configuration Task Flow
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-cucm-routing-task-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-cucm-routing-task-order
BibTeX
@misc{warmtransfer-claim-cucm-with-amazon-connect-cucm-routing-task-order,
title = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-cucm-routing-task-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-cucm-routing-task-order},
note = {Source note cucm-with-amazon-connect-cucm-routing-task-order, checked 2026-09-25}
}